World Vision is a Christian humanitarian organization dedicated to working with children, families, and their communities worldwide to reach their full potential by tackling the causes of poverty and injustice.
February 23rd, 2009 03:52 PM ET

Aid worker's blog: Providing basic care in DRC

At the end of last year, in the poorest, most densely-populated slum in Goma, the provincial capital of east DRC, seven poor men and women sat, lay or mingled around a small room in Kahembe Health Center.

Kahembe health centre, Goma, where World Vision is providing medicines and helping the centre provide free care to all. Photo by Horeb Bulambo. ©2009 World Vision International
Kahembe health centre, Goma, where World Vision is providing medicines and helping the centre provide free care to all. Photo by Horeb Bulambo. ©2009 World Vision International

Between them they owed US$500 for medical treatment. They were not imprisoned, as such, because there were neither bars on the window nor lock on the door, but they had been told they could not leave until they had settled their debt.

"Here, we treat people first and ask questions later," said Dr Josias Songya, the director of the health centre, which serves a community of more than 100,000.

The number of people seeking treatment had doubled since the war intensified at the end of October 2008.

Little government support

With little support from the government, the center had been funded by the consultation fees paid by patients and the sale of medications. The last official delivery of medicine to the pharmacy was last July so World Vision has been providing essential supplies to help keep the pharmacy in stock - the World Vision supplies are provided free to patients.

"What will happen to these people?" I asked Josias, very aware that I stood in a community where professional men and women, such as teachers, earn an appalling $30 per month.

"They will run way," he said under his breath, with a small, knowing smile.

"Our accountant has a long list of people who have not paid. Forty percent of patients cannot and do not pay," he said.

World Vision now covering the costs

I went back to Kahembe this week. Since January, World Vision has been covering the running costs of the center, allowing Josias and his colleagues to now provide free care to anyone who walks through the gate.

Maria waits in line on 17 February. She returned with her older child on 19 February. Photo by Anna Ridout. ©2009 World Vision International
Maria waits in line on 17 February. She returned with her older child on 19 February. Photo by Anna Ridout. ©2009 World Vision International

The walls are still crumbling and patients still wait out in the open on simple plank benches. Now, though, three times as many people are receiving care from doctors and more than four times as many are seeing nurses - for free.

I speak to a woman, Maria, whose five-month-old son is suffering from severe tonsillitis. She tells me how she cannot afford to feed her children properly, let alone the normal consultation fees and medication costs when they get sick.

We chat for a while and I discover she has a three-year-old daughter who has infected burns after falling into a pot of boiling water last October.

"Where is she?" I ask. "Why is she not here?"

Maria explains she had brought her son for treatment and felt she could not bring two children for free treatment.

"Of course you can," I say. "You must."

Justine

Two days later I meet Maria at the center and her young daughter Justine is with her. Justine finds it very difficult to walk unaided, since her wounds have damaged the muscles in her hip.

"Doctor, I cannot stand up, look at me," the young girl says as she clutches on to her mother's skirt.

In a poor slum like this one, the health center is often the last place people come when they need medical treatment. They will try everything - the local pharmacy, witchdoctor, prayer groups - before they are forced to pay for the care they need.

When Justine fell into the boiling water almost five months ago, her mother went to get milk to cool the wounds. When that failed, she tried local herbal medicines, then any medication she could afford from the local pharmacy.

Now Justine will spend as long as she needs at the center, receiving antiseptic gel, water and food to help her infected burns heal. She will sleep in a clean bed to make sure there is no further danger of infection.

"In two weeks time her wounds will be better and she will be walking unaided again," the nurse tells me.

Seeing Justine's eyes well up from pain but knowing she will soon be better, I left Kahembe happy in the knowledge debt or detention would not be an issue for Maria and her daughter.

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A blog about humanitarian efforts led by Christian organizations across the globe