Going the Extra Mile: Seeking First to Understand...Taking Christianity Into the World

Going the Extra Mile: Seeking First to Understand...Taking Christianity Into the World

Recently I did work for a client where the return, the IRS requirements and the coordination was especially difficult. In those circumstances, as in this one, I sought not to bill all of the time incurred out of both sensitivity to the client and to keep the client happy. Usually however, because of the extra exhaustive client and my work involved in a particularly troublesome and documentation rich return it is still problematic regardless of the sensitivity. However in my faith and in my walk with Christ, I believe it often much more important to be like Jesus in the marketplace. When a reticent client recently paid a bill in full, I felt led to return it, even though it appeared that we would receive no future benefit from doing so. So when I received the client's check I voided it and returned it writing the below:

When I sent the last letter I only wanted you to know what had transpired from my end. I was hoping to find common ground and peace where we could both be happy and comfortable.

I cannot accept the check and have voided and am returning.

I have always intended first to respect and to keep you happy and your business.

I hope this shows my commitment to do so.

Here's to many future Happy Returns.

John

Christ brought us into this world to serve and we cannot doing it by getting our own way. Laying down any rights is far better than standing tall in our pride. Humility and service to others is what we should emulate and live for others by our actions and our deeds.

John Dillard is a Christian Speaker/Author and Certified Public Accountant (All Rights Reserved). To See how he takes Christ along with him to work visit http://www.hiscpa.com/  (An Atlanta CPA firm) and for his latest book Overcoming Life's 9/11's: Job's Journey and to learn about his ministry visit http://www.john-dillard.com/