5/25/17 at 11:34 PM 0 Comments

Top 3 Must Have’s In Wireless Headsets

text size A A A

Working in the customer care service industries requires a lot of time spent speaking telephonically, closing deals, offering advice and services. This means that most of the time is spent sitting behind a workstation with not much movement. However, imagine how convenient it would be to have the chance to walk around the office without risking missed calls from clients. This is where wireless technology comes in. To be more specific, this is where wireless headsets become a great addition to making sure you offer the absolute best service always, and in a convenient manner for your company representatives as well.

Where customers are concerned, the quickest response to a customer’s call should be top priority. Therefore, finding a headset that can make answering calls easy is important. This ensures that you make use of your hands freely, and on other tasks while also giving the customer what they need. The positives of having a compact wireless headset is that it makes it easier to move around your workspace and the office in general.

Here are some tips on what to remember when looking for wireless headsets:
• You must check the wireless connectivity and how far the range goes.
• Check its battery life. It would be great to get a product that goes up to 8 hours, just to cover the general office working hours.
• Look for a product that will be comfortable and padded
• It must have good audio for the calls coming in and going out
• It has to be able to connect to the computer and phone.
Below, are 3 very versatile headsets, which are convenient and hassle free for you to look at.

1. The Jabra Pro 9450
These wireless headsets are a very versatile option to get. It gives various ways to wearing it and connects to your workspace and softphone. When considering how customer representatives work, this wireless headset already shows that it will be a wonderful option. It contains a wide wireless coverage of up to 450 feet; it’s a valid item to get for customer service representatives that do a large amount of maneuvering in the office and on their desks. It has noise cancellation as well as clear microphones, which ensures clear transmission. This means that calls are less likely to get scrambled up with sound. These headsets are made to be efficient and user friendly.

2. Jabra Pro 920 Wireless Headset System
This product can be used in conjunction with desk phones. The great thing about this product is that it meets the general 8 hours of battery life and talk time. The wireless range is also quite extensive, with a range of 325 feet. This is also another wonderful option for open office maneuvering.

3. Plantronics CS540 Wireless Headset
This is by far my favorite wireless headset. The Platronics CS540 comes highly recommended and has a system that is perfect for lengthy spans of time.

The Plantronics wireless headset ranges have an easy call management through the headset itself. They also cater for conference calling and it is so easy to transfer calls with the headset.

Getting the absolute best wireless headset is not an easy task, but I hope that our take on what is out there for you was helpful. Purchasing an affordable option needs attention to detail towards what your company needs and what the headset can offer. There are so many options out there, but I do hope that our list has helped narrow this down for you.

CP Blogs do not necessarily reflect the views of The Christian Post. Opinions expressed are solely those of the author(s).